At Woodhouse Spa Broomfield, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
The Assistant Manager helps pave the way by exemplifying leadership!
REQUIRED: 1-3 years of leadership experience working in a spa
More specifically, our fabulous Assistant Manager:
- Serves as Management and helps General Manager.
- Weekends are required
- Provides personal attention from the time the guest walks though the door
- Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
- Answers the phone with a smile each and every time
- Is the brand ambassador, overlooking the team. Helping with Scheduling, inventory and management duties.
- Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
- Maintain a high level of positive and professional approach with employees, coworkers, and guests.
- Set performance goals with General Manager that align with Woodhouse Spa.
- Act as the first point of contact for all service providers.
- Act as the first point of contact for guest service recovery for the spa when guest experience manager is off.
- Review appointment book, events scheduled and communicate with the guest experience manager.
- Drive team morale, be present and visible to guests and team members at all times.
- Assign, train, mentor, and direct staff to ensure exceptional guest experiences.
- Maintain great communication between all employee's, staff and guests.
- Assist manage all aspects of the booking/appointment system and solve issues that arise.
- Interact with guests to obtain feedback on their experiences and improve service delivery.
- Acknowledge special occasions, birthdays and provide correct amenities when applicable.
- Maximize spa revenue and bookings by analyzing daily reports and maintaining documentation with general manager.
Woodhouse Perks include:
- Competitive Pay and Incentive programs
- Health Insurance offered
- Generous discounts and opportunities to enjoy services and products
- "The Woodhouse Way" paid training program
- Working in a new state of the art facility
The Woodhouse Day Spa is an Equal Opportunity Employer
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
