Spa Concierge Woodhouse Spa Houston Galleria

Spa Concierge

Full Time • Woodhouse Spa Houston Galleria
Located inside of the Galleria Mall, on the second floor near Neiman Marcus

The Woodhouse Spas – Houston Galleria is hiring FT or PT Spa Concierges.  We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. 

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS. 


Requirements:

• Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
• Attend all staff meetings & huddles as required 
• Must be a team player and enthusiastic contributor to servicing our guests
• Must have the ability to multi-task


Responsibilities:

  • Welcomes each guest who enters the spa with a smile
  •  Answers phones
  • Confirm appointments daily
  • Schedule appointments using the Zenoti software
  • Prepare and finalize sale tickets
  • Educate guests on spa services and retail products
  • Orchestrates the spa schedule and ensures proper guest flow
  • Rocks sales numbers by providing gift card and retail recommendations
  • Ensures a positive, consistent guest experience
  • Supports the Spa Director and entire spa team
  • Is super organized and has an astute attention for detail, always making sure the place is tidy 
  • Abide by the handbook policies


Woodhouse Hospitality Perks include:
  • Monthly retail bonuses!
  • Free spa services and discounts on all retail products!
  • Competitive Pay and Incentive programs
  • SPIFF opportunities = daily pay incentives
  • Paid Vacations for Full Time Employees
  • 401K and health plans for Full Time Employees
  • Great opportunities for career advancement 
Compensation: $15.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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What You'll Find at Woodhouse

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.
*Specific benefits vary by location
Growth
Nourish your career with ample opportunity for future training and growth. Spa professionals also have an opportunity to take advantage of a yearly paid continued education course.
Connection
Grow your clientele in a family environment committed to retaining talent and providing personal care.
Quality
Exercise your skills with all the tools at your disposal in a luxurious, full service atmosphere. We provide all the tools and products you need to be successful.
Employee Discounts
Employees receive a retail discount, service discount, 20% friends and family discount, plus product incentives & contests.
Compensation
Enjoy a unique team based compensation plan customized for your department.
Paid Time Off
Take time to take care of yourself with vacation and paid time-off. We also offer a unique reward program that allows you to redeem points for additional time off.