At Woodhouse Spa we define the spa experience with a blend of modern luxury and timeless relaxation. Our spa is designed to be a haven where sophistication meets tranquility, offering a unique escape from the demands of everyday life. We believe that true luxury is about more than just pampering—it's about providing an unparalleled experience that nourishes the body, mind, and spirit. Every detail of our spa is meticulously curated to create an atmosphere of elegance, comfort, and calm.
Sales Coordinator Job Description
As a member of our Hospitality Team, you will be the face of the Woodhouse brand, the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card, book an appointment, learn about our unique transformative services, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.
- Support inventory management and sales of luxury skincare or wellness brands.
- Assist in upselling luxury services, upgrades, and retail products aligned with client preferences
- Act as a personalized point of contact for guests booking signature treatments or spa journeys.
- Maintain records of guest preferences, past treatments, and special requests for a highly tailored experience.
- Ensure seamless coordination of group bookings
- Serve as a liaison between the therapists and the leadership team facilitating the flow of information
Our Core Values
· Lead with a Servant Heart
· Be the Best You
· Stay Curious
· It's all in the Details
· Show Up
Success Candidates Will Demonstrate:
· Exceptional hospitality, guest service, communication, and interpersonal skills with strong attention to details.
· Advanced critical thinking and problem-solving skills
· Administrative skills for scheduling appointments, checking emails, online purchases, and operating the point-of-sale system.
· Physical strength and stamina to walk or stand for periods of time as the job requires.
· Organization and time management skills; detail oriented, self-motivated, and able to oversee many projects at one time.
· Schedule with flexibility to work some evenings and weekends.
Our Commitment to You:
· Competitive Compensation with Monthly Bonus Incentive
· Paid Time Off
· Generous discounts on spa services and products
We are a company that recognizes, rewards and celebrates with you along the way as you excel and grow in your talents, opportunity will follow you.
Come join our Team at The Woodhouse Spa!
The Woodhouse Spa is an Equal Opportunity Employer.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.