Benefits:

Employee discounts
Free food & snacks
Free uniforms
Training & development
Wellness resources
Flexible schedule
Paid time off

The Assistant Spa Manager is responsible for the daily organization and management of the guests, schedule, inventory and Hospitality Team. The Assistant Spa Manager is responsible for training the team members on all their job responsibilities and ensuring that the performance of their duties is held to the proper standards as set forth in the operations manual.

Responsibilities

Assist in the interviewing process for the Hospitality Team
Organize front desk training upon hiring and ensure they meet expectations and follow all policies
Coordinate Hospitality Team schedules and review time punches to minimize discrepancies and overtime
Review daily guest schedule and ensure it is maximized with minimal gaps
Track and monitor monthly sales performance of Hospitality Team and set daily Retail to Service sales goal
Create quarterly team meetings and agenda
Perform corrective actions when team members do not meet expectations
Address guest’s positive and negative feedback immediately with the Spa Manager and Employee.
Perform a daily review of the Ratings Control Panel within Meevo
Inform Spa Manager of any closeout discrepancies
Ensure guest experience is met and exceeds satisfaction by completing and filling out Guest List daily.
Perform duties of Spa Coordinator and or Spa Concierge when needed
Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards
Abide by all protocols set forth by THE WOODHOUSE SPAS CORPORATION

Compensation: $18.00 - $21.00 per hour

At Woodhouse, our treatments curate moods, moments and memories that last well beyond our walls. But mood care isn’t just a service we provide. It’s a lifestyle we live. With a luxury environment, family mindset and ample opportunity for growth, Woodhouse provides a premier spa experience with the wellbeing of our team members in mind. Hone your skills. Grow your customer base. Join the team and feel the difference that providing real lasting care can make in your life today.

Want to be a Master of Mood Care?

We are seeking individuals who are passionate about caring for people. If you have outstanding skills in your field, as well as great organizational, communication and retailing skills, we have a spot fo you on the Woodhouse team.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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What You'll Find at Woodhouse

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

*Specific benefits vary by location

Growth

Nourish your career with ample opportunity for future training and growth.

Connection

Grow your clientele in a family environment committed to retaining talent and providing personal care.

Quality

Exercise your skills with all the tools at your disposal in a luxurious, full service atmosphere.

Employee Discounts

Retail discount, service discount, 25% friends and family discount, and national discount program with AT&T.

Bonus Compensation

Enjoy a unique team based compensation plan, monthly team bonus, end of year bonus.

Paid Time Off

Take time to take care of yourself with vacation, sick time, and holiday pay.