Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin
Luxury Spa. Exceptional Service. Wellness that Lasts.
At Woodhouse Spa Franklin, we’re passionate about delivering transformative spa experiences in an environment that feels both luxurious and welcoming. We’re searching for a Spa Concierge who embodies warmth, professionalism, and a natural flair for guest service.
About the Role:
As a Spa Concierge, you’ll be the first and lasting impression for our guests—greeting each one with warmth, managing seamless appointment scheduling, and creating a peaceful flow from arrival to departure. You’ll be part of a collaborative team dedicated to five-star service, wellness, and hospitality excellence.
What You’ll Do:
- Welcome guests and ensure a smooth, relaxing check-in and check-out experience
- Manage appointment scheduling using our spa software
- Upsell retail products and wellness packages with confidence and care
- Maintain a calm, clean, and well-orchestrated front desk environment
- Provide knowledgeable, personalized recommendations for treatments and therapists
- Collaborate with service providers to coordinate daily bookings and guest flow
- Support spa events and brand promotions
What Makes You a Great Fit:
- 1+ year experience in a luxury spa, salon, or hospitality setting
- Confident with scheduling and POS systems
- Friendly, polished, and proactive with guests and team members alike
- Enthusiastic about wellness, beauty, and delivering exceptional service
- Weekend availability and a flexible, team-oriented attitude
- Professional appearance and communication style
Why You’ll Love Working Here:
- A state-of-the-art spa with a modern, luxurious atmosphere
- A supportive team that values your contributions and celebrates wellness
- Competitive compensation and spa perks
- Opportunities for growth, education, and development
Wellness begins with you. Join a team that brings hospitality and heart to everything we do.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
